Participant reference: whrl. Find out more about our fibre network rollout projects. Further updates will. posted 2015-Apr-10, 7:43 pm AEST ref: whrl. It is perfect for basic browsing and social media usage. Incident has been escalated to our backhaul carrier, further updates will be provided shortly. OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. 1 out of 5 stars from 60 genuine reviews (page 2) on Australia's largest opinion site ProductReview. OptiComm advises there will be a planned outage for Waratah, VIC. Under investigation. We're proudly owned by a consortium of highly regarded digital infrastructure investors, led by HRL Morrison & Co, Brookfield Asset Management and Commonwealth Superannuation Corporation. Start Tue Dec 13 02:35:00 2022. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Please migrate to our new portal: Network Advisories. For as much as people (rightly) bitch and whine about NBN, the amount. With full shutdown of this portal to occur on 01/02/2023. Check network status. February 14, 2017 ·. Nsw, gledswood hills to be exact. - A phone call from a. A member of our team will then get in touch within 2 business days. Been on exetel network for a while. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. There’s only one number to call 24x7x365, regardless of your needs. This is affecting phone and internet. Areas South Australia. They build, operate, and maintain their own fixed line telecommunications network. [Update 14:22] - Services have been restored. 7 out of 5 stars from 86 genuine reviews on Australia's largest opinion site ProductReview. We believe internet should be fast and hassle-free for everyone, and we’re betting you do too. Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. Impacted streets are Chesham Rise, Bewdley Way, Dixie Way, Hexham Terrace, and Mercado Way. We tell you when your favorite services are down or having problems. Google Meet. Outage: An interruption for up to 20 minutes for Broadband services at all OPENetworks NSW sites. com. 7 out of 5 stars from 86 genuine reviews on Australia's largest opinion site ProductReview. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. Praxos. Check outages, upgrade your service, manage your billing, and more with the MyAussie app - available on the App Store and Google Play Stores . iiNet #5675565 - Unplanned Opticomm Outage - QLD. This is being. . Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Not as big as Aussie. The event titled Unplanned outage Biggera Waters Harbour Quays (QLD) starts on Wed, 21. 59 Where: Category. Internet Mobile Voice Industries Help and Support . OptiComm advises that there is an unplanned outage impacting Lightsview, SA. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. The system is turned on. Welcome. - A backup system of either copper or mobile to cover outages. Update 17:00 - Our field technicians are still investigating the issue. Step 3 – Ensure the router is isolated at the primary phone point. Moving into a new house soon, currently with ABB (NBN) and have been for some time. Normally the larger the red dots are in the outages and problems map, the more likely that OptiCom is down right now. If you are still offline after power cycling, you can check OptiComm network outages page here. February 14, 2017 ·. We are now 17 hours into an outage without any indication of a resolution time. Severity: OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. The email will also inform you of the dates and times given to us by NBN for the outage. ISP Representative reference: whrl. + SUPPORT 1300 579 403 SALES 1300 899 303 Internet. Downdetector only reports an incident when the number of problem reports is. 99. - Someone to contact Opticomm for an explaination of outages (not dropouts). Unlimited10020. 88/mth. Unplanned outage for Highett, VIC: Kingston Park exchange [KPAP]Check our network status map to see if there's an ongoing outage in your area. . Downdetector only reports an incident when the number of problem reports is significantly. Everyone you speak with at Leaptel works in Melbourne – it’s that simple. Services FTTH Broadband. For new customers only. Can't saDisclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". Outages & maintenance. Update 03/01 - 16:55 - Services have been restored. Although this is an Opticomm outage, I feel like iiNet/Internode are sitting on their hands a bit on this (I may be wrong). The event titled Unplanned Outage LR90 starts on Tue, 17. At OptiComm it is important that we keep everyone informed of our network status. With full shutdown of this portal to occur on 01/02/2023. This is escalated and under urgent investigation. OptiComm advises of a potential Freeview outage for Dawesville, WA. Repair works being assessed. The event titled Planned outage for Waratah, VIC starts on Thu, 10. Founded in 2005 in Port Melbourne, OptiComm is an independent. Report a TV fault. This is under investigation. We are now 17 hours into an outage without any indication of a resolution time. Aussie Broadband. The event titled unplanned outage Jordan Spring, NSW starts on Sat, 7. The last update was 3 hours ago and there have only been 3 updates. You’ll need to rely on your mobile phone to make calls in this situation. Visit official website. — Select filter — Title Exchange Category. . OldSchoolHarry on 30/01/2022 - 13:00 Even if the old owners took the OptiComm fibre to ethernet convertor box (maybe Huawei branded), you should still be able to find a loose hanging Fibre cable - could be yellow/blue in colour but much thinner. After power was returned after an outage in Butler WA on Friday 5th July 2013, all TV signal was lost. It will enable the OptiComm customers to know the outages in advance. Latest update from Opticomm: THIS OUTAGE HAS NOW BEEN RESOLVED [Update 16:27PM] Cause: A third party contractor was installing a power pole and severed the cable. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network. are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but our free to air tv and Foxtel has. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. The system is turned off. Forgot Account? I live in the Harpley estate in Werribee, Victoria. Start Date & Time: 2017-02-17 09:00:00. The main difference between OptiComm and the NBN is the provider. RocketAn event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. Telstra. The email will also inform you of the dates and times given to us by NBN for the outage. (Fibre) Exetel support site posted the outage but seems like there is nothing they or users this area can do as the message says Opticomm has begun activities to restore the network and will provide an update shortly. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllThe event titled Unplanned outage at Wren Muse - QLD - WRMS starts on Mon, 2. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. 5. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. Terms & conditions. With full shutdown of this portal to occur on 01/02/2023. However, there are areas where Telstra and Opticomm are unable to operate parallel networks during the Transition Window. Important things to know. However, our fastest speed tier currently offers a download speed of up to 1000 Mbps (megabits per second) and an upload speed of up to 400 Mbps. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. Unlimited data. Action: Report a TV fault to the Opticomm Free-to-air TV support team. However, when the on the phone, with guidance from the technicians on the line, my GF was able to connect to the internet via an Ethernet cable to the Opticomm NTD. If you are still offline after power cycling, you can check OptiComm network outages page here. Internet and Phone Mobile Help and Support . We will update this post as updates become available. The email will also inform you of the dates and times given to us by NBN for the outage. We apologise for impact. Exchange Location: Thornhill Park (THPK) Postcode: 3335 City: Rockbank State:{RESOLVED} Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers Pines, QLD. "OptiComm wishes to advise that there may be a degradation of internet and phone services duefibre cut in thebackhaul link. This type of connection offers very fast speeds – typically the fastest on the market. Opticomm Australia Customers | I live in the Harpley estate in Werribee, Victoria | Facebook. the Opticomm website is down and iinet website says: "SUMMARY OF UPDATES 2015-01-25 18:24 : Our network partner. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. last updated – posted 2015-Jan-31, 1:15 am AEST posted 2015-Jan-31, 1:15 am AEST User #652724 390 posts. OptiComm wishes to advise there is currently an unscheduled outage impacting all services for a small number of customers in this estate. Huzefa Ali iiNet. 88. the ISP's have no knowledge of why or how long the outages will be. com. Exchange Location: The Fifth Apartments (TFIF) Postcode: 3000 State: VIC Country: Description. We are proud of our. Have tried multiple high end routers and connection is quite poor at some times (mostly during peak use). - OptiComm Planned outage Notification -. All charges invoiced by us are payable within 7 days unless we agree otherwise. Please migrate to our new portal: Unplanned Pakenham Outage, VIC Advisory Title: Unplanned Pakenham Outage, VIC. #3785837 Opticomm Outage in VIC. Choose from speed tiers of 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps and all the way up to 1,000 Mbps . This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. [Internet Outage] OptiComm advises there is an unplanned outage in Yarrabilba affecting both Internet and telephone services. Hi, are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but. Please migrate to our new portal: Partial outage for Iluka, WA Advisory Title: Partial outage for Iluka, WA. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. All services will be impacted during the outage window for up to 10 minutes between 8:00 AM and 8:30 AM AEDT. Follow up on an existing enquiry Ask any questions about getting connected to our network Report damage to property of Opticomm Networks Report a TV fault Opticomm outages reported in the last 24 hours. Several times we have had long outages, 48 hours, 24 hours. Check the power cable. 4. September 2022! Please be aware no support will be available for this portal after 31/12/2022. Ongoing Shutdowns. Update 16:12 - The cause of the outage is due to damage to AusNet's electrical cabling and equipment in the area. The 50: Suitable for 2-3 users, this plan offers a typical evening speed of 48. I checked the Network status about an hour ago (no outage notification), checked it about a few minutes ago – now showing Network Degradation. January 2023!. Frontier Networks services - no known area outages. Startdate: Mon, 23. After the usual checks (is your router/modem well connected, have you tried another cable, another computer), it became clearly. We apologise for impact. January 2023 13. With full shutdown of this portal to occur on 01/02/2023. September 2022 16. Search. Cait Kelly and Emily Wind (earlier) Wed 8. [Update 11:24] Our backhaul provider has confirmed there is a fibre break , they are assigning technicians to investigate on site. Opticomm Free-to-air TV support team. A faulty Ethernet cable can result in connectivity issues. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". Summary Unplanned outage in Multiple locations across SA. Received optical power is normal. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg. That’s why you can reach us easily – whether it’s online, by phone, over email or via social media, we’re right here to help. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). OptiComm wishes to advise there is currently an unplanned outage with Foxtel in Glenfield, affecting only Foxtel services. Not all service providers are available in every estate. With local support, innovative solutions and an industry-leading team, Opticomm designs, supplies, installs and maintains access networks that connects homes, communities, buildings and intelligent things to each other and the world. 8. Please DO NOT factory reset your modem/router. Activ8me Customer Care. The email will also inform you of the dates and times given to us by NBN for the outage. We will provide further updates when. 05-21. Please migrate to our new portal: Planned partial outage for Fernbrooke, QLD Advisory Title: Planned partial outage for Fernbrooke, QLD. With full shutdown of this portal to occur on 01/02/2023. Check the status on all Pentanet networks, covering Fixed Wireless (including 5G), nbn™, Apartment Broadband and Opticomm. Launtel Status. The event titled Unplanned outage for Iluka, WA starts on Sat, 19. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Loss of phone or internet connection including outages/dropouts Concerns about speed Missing equipment Contact your service provider Contact Opticomm to. Service and power outages. pl/RecxfW. 37 Where: Butler, WA Category: Service Restored Affected Services: All Services Work Order: 286563 Created by Matthew Mbire Description. When using Opticomm you want to have a WAN light not a DSL light. 1300 880 905. Note: If you have equipment outside your home, to access speeds of over 50Mbps, the equipment at your home will. - OptiComm Planned outage Notification -. It took him more than 40min to sort out the internet connection problem for me. Select your Telstra Velocity plan Velocity. In the 7th month, price will return to original levels. The outage began around 9am AEST. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. This will give the connection a fresh start. Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). Improve your internet speeds by connecting to the National Broadband Network (NBN). This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Great Customer Service. OptiComm designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. They build, operate, and maintain their own fixed line telecommunications network. This is under investigation. Indoor installation post-2013 Model: Dasan H640GR ONT Working as Intended: PWR & PON indicator lights must be GREEN. 7 Nov 2023. Loss of phone or internet connection including outages/dropouts Concerns about speed Missing equipment Contact your service provider Contact Opticomm to. The download speed was consistently 100+ MBPS but the upload was too low. Brief Description: Urgent maintenance in Modeina. 9. Further updates will be provided shortly. 98. These cables are made up of a combination of optical fibre and coaxial cables. We’ll handle your service questions and change requests Monday through Friday, 10:00 am to 4:00 pm and your after. Please be aware no support will be available for this portal after 31/12/2022. . Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. OP, unless you pay thousands for EE, NBN will not install there as a. Western Power expects power to be restored at 21:30 WST. Loading. Occom said this is opticomm fault and they will send technician to fix this its been 10 days waiting for technician. Social media. Further updates will be provided shortly. Opticomm is aware of a network disruption impacting some services and is currently investigating. Sun. The Opticomm network easily delivers the bandwidth that each of our service providers have purchased from us. If you're in an OptiComm serviced area, get connected with Occom. P. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. Light Off: Check the power pack is plugged in securely. I thought it was my house that had the issue, hence I did all of the ground work in resetting the TVs, channel scanning, changing coax. Currently Clear is able to provide services to sites in Victoria, New South Wales, Queensland and Western Australia, and will be adding more shortly. Shutdowns in 2023. Gmail. posted 2015-Mar-27, 10:38 pm AEST ref: whrl. November 2022 08. Update 08:00 22/12 - Currently attempting to get access to the main VIC data center as the issue is further upstream. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Correction: this is an unplanned outage. "Almost half of those planned outages did not meet the 10-day notification SLA ," An RSP revealed. Fibre To The Home (FttH) is available at more and more locations. com. In the case of Mass Service Disruptions caused by circumstances beyond. This is currently under investigation. Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. Vodafone. For a fault to be lodged you need to do something like 4 days of testing morning, afternoon and evening which is silly when you have to work. onsale. However you internet – gaming, shopping, watching or working – life’s about to get better. Opticomm’s network has more than sufficient capacity to provide superfast internet speeds. The relief of getting internet back after a six-hour NBN outage. "For many customers subject to a 'planned' outage, RSPs received less than one hours' notice. Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers in the follwoing areas: Melton South, VIC Atherstone, VIC University Hill, VIC Opticomm is aware of the network fault and. Correction: this is an unplanned outage. Update 16:45 - Fiber break is confirmed, on site technicians are currently in the process of repairing. Opticomm is not good, we have install their service from 8th of January 2023 and their provider OCCOM start the service after two days but still we don’t have internet at our home till today 6th of February 2023. It would connect for maybe 2 days then. Opticomm is aware of a network disruption impacting services and is currently investigating. Here's a look at your consumer rights. Please migrate to our new portal: Unplanned outage Biggera Waters Harbour Quays (QLD) Advisory Title: Unplanned outage Biggera Waters Harbour Quays (QLD) Date:. (RESOLVED) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers Pines,. January 2023!. Pay Your Bill. Forums. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. We show boundaries as indicated by the UN Geospatial Network. Social media. With full shutdown of this portal to occur on 01/02/2023. OptiComm is a leading provider of fibre network solutions in Australia. Source Opticomm Opticomm. Here are the latest updates: According to one user on Whirlpool, the problem affects all Exetel customers on Optus 4G. This is impacting some customers on the following streets: Williamson Street, Skaife Street, Lowndes Drive, Kenway Street, Russell Street, Evens StreetUsers are reporting problems related to: internet, wi-fi and total blackout. Here was Aussie Broadband’s Lizzie instructing me to take the rest of the day off when the outage was reported. If you need assistance with this, please email support@swoopbroadband. The customer service was so good it actually shocked me. Open to changing providers and just looking for some feedback on people’s experience of recommendation. 25 Mbps. Opticomm outage and reported problems map. 6 phone calls later and I no nearer resolving the problem. Start Date & Time: 2017-02-17 09:00:00. Opticomm in your community. This is under investigation. Hey guys, I've been with Exetel since the 6th of September (opticomm network) – Highgate Hill 4101. . . Make sure the power supply is plugged in and turned on. With an Australian based call centre and network operations centre. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. With full shutdown of this portal to occur on 01/02/2023. The Home Superfast plan has top download speeds up to 250Mbps (megabits per second) and t. Update: Outage caused by a equipment failure. This has been escalated for urgent investigation. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". 5 10 15 20 25 30 50. Here you can find information on our products such as pricing, plan inclusions and minimum contract terms to make sure you get the most out of our. The email will also inform you of the dates and times given to us by NBN for the outage. Search. November 2022!. BigPond remains the primary email client for customers in Australia, even amidst Telstra’s plans to fully discontinue the brand and have Telstra takeover all email services moving forward. With full shutdown of this portal to occur on 01/02/2023. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. Hey guys, I've been with Exetel since the 6th of September (opticomm network) – Highgate Hill 4101. Opticomm provider recommendation. Note: If you are unable to connect back, please power off and on your fibre device and modem/router. [Final update] - Power outage restored. I really appreciate it. There are times when we need to do parallel approvals on the same record, but this isn't supported within Flow Designer. More updates to be provided. Outage durations can vary depending on how large the outage is and what caused it. Aussie Broadband. 00 Enddate: Tue, 24. Internet & TV . Been with this network for. The email will also inform you of the dates and times given to us by NBN for the outage. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. Leaptel OptiComm (Internet Service Provider): 4. The event titled Unplanned outage for Iluka, WA starts on Sat, 19. Step 2 – Restart the router. 7 Mbps. January 2023! Please be aware no support will be available for this portal after 31/12/2022. We apologise for impact. Social media. Connect for 2 days then drop out for another. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Opticomm had their fibre cut probably only just a few weeks ago. [Update 13:01] - Services have been restored. Update 19:50 - The backhaul carrier has confirmed there is a fiber break impacting one of their exchanges and are investigating. 99. The email will also inform you of the dates and times given to us by NBN for the outage. These are being urgently investigated. 250 Mbps. To report a fault with your television reception, please complete our ‘Report a TV fault’ form below. For new customers only. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Opticomm is very limiting. User reports indicate no current problems at Opticomm. It is common for some problems to be reported throughout the day. The following Estates are able to acquire FttH services:Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. With full shutdown of this portal to occur on 01/02/2023. Took them 17 hours in the first place to even acknowledge the fault in the first place. Skip to main content. This is usually in your garage or just on the outside of your property. Find information about how to contact Opticomm. * OptiComm outage notification system - I was responsible for designing, developing and testing this fully automated system for AussieBB. Personal Business Enterprise and Government Wholesale. from January 2015; to February 2015; last updated – posted 2015-Feb-5, 7:55 am AEST posted 2015-Feb-5, 7:55 am AEST. 3 out of 5 stars from 1,175 genuine reviews on Australia's largest opinion site ProductReview. If there is no known outage, check the OptiComm ONU device. With full shutdown of this portal to occur on 01/02/2023. Forgot Account? I live in the Harpley estate in Werribee, Victoria. End users may experience intermittent interruption to Internet and telephone services. Sign up now. Downdetector only reports an incident when the number of problem reports is significantly higher than. May 2022 17. Click here to signup your plan now. OptiComm Internet for your home provided by Infinet Broadband. Crap service. As part of ongoing efforts to improve our network and services for customers, we are consolidating some of our legacy brands into the Opticomm Networks brand. OptiComm wishes to advise there is currently an unscheduled outage impacting all services in this estate. OptiComm advises there is an ongoing outage in Jordan Springs, NSW. Unplanned outage at Drouin, VIC. Our mission is to be the best broadband provider and give everyone in Australia the Internet speeds they deserve! We are proud to deliver super-fast and affordable internet that meets your home. Network Help & Outages. pl/Ref4gh. Click “Edit” within that subsection. Delivering reliable internet (Fibre-to-the-Premises) to your home. If you are.